Avoidance and Precautions (Part 5)

In the Event of a RobberyAvoidance and Precautions (Part 5)

  • Remain calm.
  • Keep it short and smooth—handle the robbery as if it were a normal transaction.
  • If you must reach for something, tell the robber first.
  • Let the robber know you intend to obey.
  • Follow the orders of the robber immediately and exactly as instructed.
  • If you are not sure what the robber is telling you, ask.
  • If someone else is working with you or there is a possibility they will enter the area, let the robber know to avoid surprises.
  • If any shots are fired, immediately fall to the ground or take cover.
  • Calmly observe what the robber(s) looks like and what clothes are worn. Memorize peculiarities such as tattoos, scars, and prominent physical features.
  • Obtain the direction the robber(s) fled on foot or vehicle description and license number.
  • Immediately upon the exit of the robber(s) dial 911.
  • Preserve the area where the robber(s) may have touched.
  • Contact your manager.
  • If there are witnesses, ask them to remain there until the police arrive.
  • Begin to assess what has been taken or lost.
  • Do not argue with the robber(s).
  • Do not resist, arm yourself, or in any way fight with the robber(s).
  • Do not chase or follow the robber(s).
  • Do not activate any silent panic/holdup alarm unless you may do so without the knowledge or observations of the robber(s).

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